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Convergence Collisions
CTM?s research in this field is predicated on the following concepts:
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Service platforms of all types are converging:
- Packet vs. Switched
- Wireline vs. Wireless
- Cable vs. DSL
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Generating fundamental business model challenges for offer providers:
- Computing as a utility from whom?
- Which tone (Dial, IP, Process) will come from whom?
- How big a bundle will customers pay for? Video and Voice and Data and Wireless?
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and Fierce Debates over who will ?Control the Customer?:
- Content,
- Carrier,
- Device, or
- The Customer
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Setting off a cosmic reconfiguration of industry value chains
- Old players moving up/down and over to survive
- New players emerging, bursting with energy
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Leaving customers of all types uncertain over their choices:
- What should I buy?
- Who should I buy it from?
- How should I acquire these services?
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As a result, cosmic collisions will reconfigure industry value chains. Consider the following:
- Convergence of Business Models (who owns customer, partnering, revenue sharing, branding, ..)
- Convergence of Cultures (telco vs servco, IT vs. telecom, SME vs. gorilla,..)
- Convergence of Service Platforms (Cable vs. DSL, WI-FI vs. GSM, packet vs. switched, which device, .)
- Convergence of Content Offerings (professional, user, enterprise; how will we bundle, deliver)
View publications on convergence collisions.
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